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Insurance Claims

Help policyholders remain in their home during kitchen reinstatement works, reducing disruption, complaints, and in-home alternative accommodation costs.

When a kitchen is removed, daily life stops

During insured kitchen reinstatement works, policyholders can face weeks without basic facilities — leading to increased complaints and distress, pressure to provide alternative accommodation, extended claim duration, and poorer outcomes for families and vulnerable households. A temporary kitchen removes this pressure point.

No basic facilities

Policyholders face weeks without essential kitchen facilities and laundry services

Increased complaints

Leading to higher complaint rates and customer dissatisfaction

Alternative accommodation issues

Pets often not allowed in temporary accommodation, forcing difficult choices for families

Higher costs

Extended claims and poorer outcomes for families and vulnerable households

Our Solution

What Kitchen Rescue provides

We deliver fully-equipped temporary kitchens directly to the policyholder's property within 48 hours. Our solution allows families to maintain their daily routines and stay in their homes during reinstatement works.

  • Fully equipped
  • Delivered directly
  • Reduced disruption
  • Reduced costs
  • Improved satisfaction
  • Reduced claim lifecycle
  • Reduced alternative accommodation
  • Reduced complaints
Learn more about Kitchen Rescue
Temporary kitchen pod on trailer - fully equipped mobile kitchen

Our streamlined process ensures minimal disruption and maximum support to policyholders.

01

Claim notification

Your team notifies us of a kitchen claim requiring temporary accommodation support.

02

Assessment & planning

We assess requirements and create a delivery plan within 4 hours of notification.

03

Delivery & installation

Professional delivery and setup within 48 hours, fully equipped and ready to use.

04

Ongoing support

24/7 support throughout the rental period with maintenance if needed.

05

Collection

Once works complete, we collect and clean the unit at a time that suits the policyholder.

View us

Reduce costs, improve satisfaction and support customers when they need it most.

Improved customer satisfaction

Policyholders can stay at home with essential facilities, reducing stress and complaints.

Lower claim costs

Eliminate expensive alternative accommodation costs and reduce overall claim duration.

Risk mitigation

Reduce complaints, improve outcomes for vulnerable customers, and meet regulatory expectations.

Fast deployment

Units delivered and installed within 48 hours of claim notification.

Fully compliant

All units meet health and safety standards with regular maintenance and inspection.

Dedicated support

24/7 customer service for policyholders and insurance teams throughout rental period.

Everything you need to know about our temporary kitchen units.

Unit Details

  • Compact and self-contained
  • Fully insulated
  • Hot and cold running water
  • Waste water removal
  • Power supply
  • Heating and cooling

Appliances Included

  • Full-size oven and hob
  • Microwave
  • Fridge freezer
  • Washing machine
  • Dishwasher

Facilities

  • Sink and drainer
  • Worktop space
  • Storage cupboards
  • Dining area
  • Seating
  • Lighting

Service

  • Delivery and installation
  • 24/7 emergency support
  • Maintenance and repairs
  • Waste water management
  • Power connection
  • Collection

Frequently Asked Questions

We guarantee delivery and installation within 48 hours of claim notification. For urgent cases, we can often deliver same-day or next-day in many locations across the UK.

Our units are 3m x 2m weatherproof units, fully self-contained and insulated.

Rental periods are completely flexible based on the claim duration. Most rentals are between 4-12 weeks, but we can accommodate shorter or longer periods as needed.

We provide coverage across England and Wales. Our regional distribution centers ensure fast delivery times throughout these areas.

Pricing varies based on rental duration and specific requirements. However, our solution is typically 40-60% less expensive than providing alternative accommodation, while delivering better customer outcomes.

We work closely with insurance teams to ensure vulnerable customers receive appropriate solutions. While our units are not currently wheelchair accessible, please let us know your requirements and we can find a suitable solution.

Simply contact our team via phone or the contact form. We'll discuss your requirements, set up an account, and provide training for your claims handlers on our notification process.

See more FAQs

Ready to help your clients get back on track? Contact us today for a free quotation.

Contact Information

Phone +44 7342 606655
24/7 Emergency Line
Address
Kitchen Rescue
Based in Hertfordshire, United Kingdom
Hours
Office: Mon-Fri 9am-5pm
Emergency: 24/7/365

Emergency Response

For urgent claims requiring immediate temporary kitchen deployment, call our emergency line and we'll begin the process immediately.

Call Emergency Line

Send us a message