Keep policyholders at home while their kitchen is reinstated
A fully-equipped temporary kitchen pod delivered to their driveway within 48 hours — reducing disruption, complaints, and the cost of alternative accommodation.
When a kitchen is removed, daily life stops
During kitchen reinstatement works, policyholders face weeks without basic facilities — creating a ripple effect that costs insurers time, money, and customer satisfaction.
No basic facilities
Weeks without an oven, sink, washing machine, or dishwasher — affecting the whole family.
Increased complaints
Frustration leads to higher complaint rates and customer dissatisfaction scores.
Accommodation issues
Hotels often won't accept pets, forcing difficult choices for families.
Higher claim spend
Alternative accommodation and extended claims drive up overall costs significantly.
A fully-equipped kitchen on their driveway in hours
We deliver a premium temporary kitchen pod directly to the policyholder's property. They stay at home, cook real meals, and carry on with family life — while the reinstatement works are completed.
- ✓Fully equipped — oven, hob, fridge freezer, washing machine, dishwasher
- ✓Delivered and installed within 48 hours
- ✓Reduces reliance on alternative accommodation
- ✓Cuts overall claim spend
- ✓Improves policyholder satisfaction
- ✓Reduces complaints and claim lifecycle
- ✓We liaise with your loss adjuster directly
Simple from notification to collection
Our streamlined process gets a kitchen on site fast — with minimal burden on your team.
Claim notification
Your team notifies us. We begin planning immediately.
Assessment
We assess requirements and confirm a delivery plan within 4 hours.
Delivery & install
Pod delivered and fully installed within 48 hours. Ready to use same day.
Ongoing support
We support the policyholder throughout the hire period.
Collection
Once works are complete, we collect at a time that suits the policyholder.
Better outcomes for policyholders and your bottom line
Improved satisfaction
Policyholders stay home with essential facilities, reducing stress and complaints.
Lower claim spend
Eliminate expensive hotel stays and reduce overall claim duration and cost.
Risk mitigation
Reduce complaints, improve outcomes for vulnerable customers, meet regulatory expectations.
Fast deployment
Delivered and installed within 48 hours of claim notification.
Fully compliant
All units meet health and safety standards with regular maintenance and inspection.
Dedicated support
We liaise directly with loss adjusters and support policyholders throughout.
Everything a family needs to cook, clean and carry on
Unit Details
- 3.6m × 1.8m × 2.2m
- Fully insulated
- Hot & cold running water
- Waste water drainage
- Dual power sockets
- LED lighting
Appliances
- Full-size oven & grill
- 4-ring induction hob
- Microwave
- Fridge freezer
- Washing machine
- Dishwasher
Facilities
- Deep sink & drainer
- Worktop space
- Storage cupboards
- Heating
- Slip-resistant flooring
Service
- Delivery & installation
- 2–3 hour install time
- Loss adjuster liaison
- Maintenance & repairs
- Flexible hire period
- Collection included
Frequently asked questions
Ready to support your policyholders?
Contact us to discuss a claim, set up an account, or find out how we work with your team.
Contact details
Hertfordshire — covering England & Wales
🚨 Emergency deployment
For urgent claims requiring immediate temporary kitchen support, call us directly and we'll begin the process straight away.
Call now: 07342 606655